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VA New Jersey Health Care System

 

VA New Jersey adopts new technology

Heather-Dawn Rau, a resident at the VA New Jersey Community Living Center, speaks with an assembly of leaders from VANJ and GetWellNetwork on December 18. The group visited the CLC to hear Veterans’ evaluations of the newly deployed patient engagement technology.

Heather-Dawn Rau, a resident at the VA New Jersey Community Living Center, speaks with an assembly of leaders from VANJ and GetWellNetwork on December 18. The group visited the CLC to hear Veterans’ evaluations of the newly deployed patient engagement technology.

By VANJHCS Public Affairs
Friday, December 21, 2018

LYONS, N.J. – The Veterans Affairs nursing home recently adopted new technology to allow Veterans to stay connected and be more involved with their care.

A new patient engagement solution designed specifically for Veterans in long-term care settings deployed in November in the Community Living Center at the Lyons campus. The interactive digital health technology helps Veterans stay connected to family and friends online, learn more about their medications and treatment, and take a more active role in their health care.

The VANJHCS is the first in the nation to use the technology for long-term care residents. It provides an interactive platform for patients, residents and caregivers to improve health outcomes by providing instruction on best safety and hygiene practices to reduce the risk of injury and infection.

A team from GetWellNetwork, the company that developed the technology, visited with VA New Jersey Health Care System leaders on December 18. GetWellNetwork’s founder and CEO and members of the company’s government client services team were eager to hear feedback about the new solution straight from Veterans who’ve had a chance to test it out.

Heather-Dawn Rau, a CLC resident, said the technology helps her in her daily routines.

She showed the group how she uses it to watch TV and online videos and demonstrated how she uses the calendar function to see her upcoming appointments.

“I like that I get movies and I like to know what’s happening every day,” Rau said. “It’s improved my stay.”

Rau offered suggestions for enhancing usability and functionality to the assembled team. In turn, they demonstrated some of its other features for Rau, including how she can view informational videos about preventing falls and maintaining proper hydration and oral hygiene, and even to order a limited selection of items from the local Veterans Canteen Service store for delivery to her room.

Karl Morneau, client service director for GetWellNetwork, said he hoped that VA New Jersey’s early adoption and continued implementation of the technology throughout the health care system leads to improved quality of care and quality of life for Veterans.

“It’s such a pleasure to witness the impact our digital health engagement solution makes on the daily lives of Veterans,” Morneau said.

Adopting new technology to advance the quality of care is a facet of VA New Jersey Health Care System’s continued focus to improve Veteran-centered care.

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