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VA New Jersey Health Care System

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Local Patient Access Data

Regularly updated patient access data is available for all VA Medical Centers and Community-Based Outpatient Clinics including average wait times, number of patients waiting for a scheduled appointment and number of patients that cannot be scheduled for an appointment in 90 days or less. To view this data, go to

There are a number of procedures to assist you in getting an appointment without a long delay. Our goals are:

  • you should be able to see your primary care provider within one to two business days
  • you should have faster access to speciality care

If you have received a postcard stating that you need to make an appointment, please call the telephone number on the card. To make, change or cancel your appointment, please call the following numbers:

For Veterans New to Our System: 973-676-1000 
Ask for Eligibility or dial one of the following extensions: 1407, 1455, 2050, 2054 or 2359

For Veterans Currently Enrolled: 
• East Orange Campus Primary Care: 1-800-315-7909
• Lyons Campus Primary Care: 1-855-301-3490

For Most Specialty Clinics: 800-661-8177 

For Community Based Outpatient Clinics (CBOCs) 
Click on the clinic link in the right column to obtain the clinic phone number.

If you cannot keep an existing appointment, please contact us as soon as you are aware you cannot make your appointment. This will allow us to reschedule you sooner as well as schedule one of your fellow veterans for the original appointment date and time.